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Merry Maids UK Shortlisted for Knights Diversity and Inclusion of the Year Award

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Merry Maids UK has been shortlisted for the Knights Diversity and Inclusion of the Year Award, recognising its sustained commitment to equality, inclusive employment, and meaningful community contribution across the UK.

Merry Maids UK has operated in the UK domestic cleaning market since 1990 and now supports a nationwide network of franchise partners and cleaning teams. Inclusion is built into how the business recruits, trains, and supports its workforce, creating accessible opportunities for people from a wide range of backgrounds.

The business places strong emphasis on training and support. Teams receive structured operational guidance alongside specialist programmes, including Alzheimer’s Society dementia awareness training. This has led to Merry Maids UK becoming the only dementia-aware cleaning brand in the UK. The training equips staff to support vulnerable customers with care, understanding, and professionalism, helping people remain safe and independent in their own homes.

Technology also plays a role in supporting inclusion and wellbeing. Mobile systems provide clear communication, reduce paperwork, and support lone worker safety through real-time tracking. This creates safer working conditions and allows teams to focus on delivering consistent, high-quality service.

Franchise partners across the UK actively support local causes, from food banks and sponsored challenges to providing free cleans for vulnerable residents. As a network, Merry Maids UK raises significant funds for Alzheimer’s Society through its Forget Me Knot Challenge, reinforcing its long-term commitment to social responsibility rather than one-off initiatives.

Being shortlisted for the Knights Diversity and Inclusion of the Year Award reflects how these values translate into daily action. Merry Maids UK continues to demonstrate that inclusive practices strengthen teams, improve service delivery, and create positive impact within local communities.

If you’d like to understand more about the Merry Maids franchise opportunity, please contact us here or call 0116 275 9005 to speak to our dedicated Franchise Recruitment Team.