Debbie Walker has been business owner of Merry Maids Croydon since 2003 and is also mum to children aged ten and eight.
Debbie says, “Before my Merry Maids business, I worked for over ten years as a Business Sales Manager in both the B2B and B2C sectors. It was pressurised and involved a lot of travelling and didn’t suit motherhood so when I got the chance to take voluntary redundancy, I saw it as an opportunity to set up my own business and gain a better work life balance.”
“I felt that the Domestic Cleaning market was the direction to go, and following online research, I discovered ServiceMaster and Merry Maids.” Debbie continues, “I chose Merry Maids as I was impressed by the background of the Company, the support available, the wider ServiceMaster Group, the history and the structure overall.”
“The support and training is extremely motivational and proactive as well as reactive should there be a problem. Support from our Merry Maids Network Manager is invaluable, especially when starting out when a certain amount of hand holding is required. This is less now but I know the support is there should I require it.”
“When asked ‘what I do’, I say that I have the pleasure of running my own business, with the support of a large organisation behind me who dot the i’s and cross the t’s!”
“As with anything new, especially looking to grow a new business, it takes time for procedures to bed in. Now that we have gone through the initial learning curve Merry Maids gives a good work life balance.”
“I am pleased to say I would recommend a Merry Maids franchise.”