Back in 2019 when we were evaluating our brand and making decisions for 2020, we could never have predicted what was in store for our franchise in 2020.
That said, our brand has developed, our franchise owners have built resilient businesses that have stood the difficult trading conditions that the pandemic has brought upon the globe.
The very early part of the year in January and February, the brand operated as per expected with a surge in deep cleans after Christmas and regular customers securing bookings for yet another year.
In early Spring, news of the virus was on the horizon and we were able to adapt quickly to enhance our cleaning regimes to offer customers a heightened cleaning service.
As our franchise owners were able to adapt quickly, it meant that many customers were still able to enjoy the cleaning services that they have come to expect, and franchise owners saved much of their business through delivering services differently, but safely.
Some franchise owners have even reported growth in some areas of their businesses where customers have new found importance of maintaining a clean and hygienic home, as such, have decided to outsource their cleaning requirements to professionals to ensure that it is done effectively to protect those within their household.
In short, whilst 2020 proved to be a difficult year, utilising our support, Merry Maids franchise owners have showed new learnings and developed their businesses to survive in the new normal. As such, our brand has become more unified and much stronger.
All franchise owners are fully supported in all aspects of business not only by the franchise professionals at the franchise support centre, but also by the peer network of existing Merry Maids business owners.
Stronger together, Merry Maids Franchise.