Meet the Brand Leader

Meet the Merry Maids Brand Leader

Steve Morris joined the Merry Maids team in June 2019 in the role of Brand Leader. Steve’s role is to lead the Merry Maids franchise operation and provide dedicated network-wide support to our business owners.

Previous to joining the Merry Maids UK team, Steve worked with his wife and Merry Maids business owner, Nicky, in managing their Merry Maids franchises in Fylde, Blackpool and Preston.

This first-hand business experience in the Merry Maids network made Steve the perfect candidate for the job.

Steve is the biggest advocate for the brand and certainly sets the direction of travel for the business owners to make their businesses the biggest success that they can be.

What is the role of a Brand Leader?

The role of a Brand Leader is vast. Not only is it their responsibility to maintain brand integrity, but it is to also ensure that franchise owners are supported in their business from a technical and operational perspective.

Brand Leaders are responsible for innovation, setting the direction of travel and researching and developing new initiatives to take their brand even further.

Above all, it is the Brand Leader’s responsibility to champion the brand.

For more information on the Merry Maids Brand from our Brand Leader, Steve Morris – call 0116 275 9005 or email franchisesales@servicemaster.co.uk to arrange a free, no obligation chat

Financing your franchise

It’s a common misconception that you have to be cash rich to buy a franchise business. Entrepreneurs from all walks of life are able to buy a franchise through inheritance, redundancy, savings and of course, through finance.

Getting your ‘house’ in order

Obtaining finance is made easier if you have a good credit history and have your business plan ready.

Your credit history is something that you nurture over time. It’s an opportunity to show the banks and lenders that you are creditworthy. I.e. you will pay them back what you owe them.

A good business plan should be a detailed plan of what the investment (money borrowed from the bank) will be used for and how the return on investment will allow you to pay the borrowed sum back.

Fortunately, lenders like franchise models, like Merry Maids because they tend to be proven and as such, are less of a risk to borrow against. 

How much do you need?

It’s a good idea to consider the amount that you’ll need to borrow. There are many things associated with the cost of the franchise that isn’t included in the ‘start up package’.

These typically include, office equipment, vehicles, premises, registrations and insurances. So, it’s important to factor in these costs so that you ask for enough finance to cover all aspects of the business, but to also leave some ‘afloat’ for unexpected costs and cash flow.

What to ask your lender

You should ask your lender about their credit terms, such as amount, duration, fees, rates, covenants and any payment holidays that you might be eligible for.

Sources of funding

Most major banks, including Lloyds, Barclays, HSBC, NatWest to name just a few, support the financing of franchise businesses. There are also some specialist lenders that will also lend to those with a good credit history and a strong business plan.

Finance can certainly open doors for those individuals who are looking at franchise opportunities without the full investment amount. Speak to your high-street bank or a franchise finance lender for further information.

What’s your why?

Everyone starts a business because they had a reason for doing so. Many reasons are the same, some different, but every reason is unique to the individual because it is their story.

It’s important to establish your ‘why’ before going in to a business. Particularly in choosing a sector or a format.

Common Why’s  

Here’s a short list of the common why’s our existing franchise base have told us ahead of starting their journey with our brand.

Lifestyle

Owning your own business can relieve you of the formality of working for someone else. You can dictate when you start, finish, the number of hours that you work.

Be your own boss

Some people are just born to own their own business. You typically realise this after working for someone else for a period of time. Some people like the thought of being their own boss for the sense of power and status.

I can do it better

There is nothing worse than watching someone run a business poorly. However, what it does create is an aspiring entrepreneur with a benchmark and a goal to be better. Healthy competition never hurt anyone.

Gap in the market

Spotting a gap in the market and having an urge to fill it is a great way to get in to business with a genuine demand.

Interest in money

It’s apparently what makes the world go around and some of us are orientated around it. Having a desire to make money is a good reason to go in to business because you will have the drive and ambition to make it work.

Future nest egg

Some of us intend to build an asset as a nest egg. Something to look forward to at retirement, or to perhaps bring it forward.

Redundancy/inheritance/savings

Often individuals receive a sum of money and instead of buying ‘material things’, choose to invest it in a business opportunity in the hope that it grows and multiplies to become a bigger asset for the future.

When you know your why, why not discuss how a franchise opportunity can help you to fulfil it. Contact 0116 275 9005 or email franchisesales@servicemaster.co.uk to discuss further 

Covid-19 – Has it taught us or reminded us?

We are undoubtedly in unchartered territory at present due to the Covid-19 pandemic and as such, here’s a few things what we have learnt throughout the pandemic so far;

Working from home is encouraged where possible, so remote working has been extremely useful.

Maintaining a clean environment and taking personal hygiene seriously are essential to reducing the spread of the virus, as such cleaning routines have been heightened.

Online sales have rocketed which has seen services and products that can be bought online have weathered well.

Flexibility is a must in navigating childcare, working and home life due to school and nursery closures and the need to work.

We’re stronger together in beating the virus.

The above learnings truly do reflect in to our franchise opportunity and have reminded us why a franchise is a great platform to go in to business.

A Merry Maids franchise, allows for the business to be operated from a home. This has been particularly helpful for our business owners in staying home to stay safe through the use of remote IT systems. Working from a home office also allows for greater flexibility, which has been a must for our business owners who have found themselves performing the duties of a teacher one moment, and running a business the next.

Cleaning and sanitisation are ‘buzz words’ at present and both have been throughout the pandemic. Because of our experience as a franchisor in this sector, we’ve not only been able to support our franchises in the cleaning sector, but our other franchise brands too with information on sanitisation, PPE and general best practise for hygiene.

Merry Maids benefit from a state-of-the-art website and also utilises e-commerce software to sell cleaning services online. Having a strong online presence has helped to ensure that consumers find all of the information that they require and can buy online in without leaving the comfort of their own home to do so.

Finally, one of the reasons that many individuals join a franchise is because you are in business for yourself, but not by yourself. This mantra flows through everything that we do and in particular has been comforting to our business owners who have needed extra support throughout the pandemic from not only us as the franchisor, but also from the network of other business owners.

ServiceMaster Brands Stronger Together.

Virtual Training Academies

Long before the Coronavirus pandemic, some training courses have always been offered as distance learning opportunities. However, in the franchise world, and in particular for Merry Maids Franchise, we have always held training centrally, at our Franchise Support Centre in Leicester.

Several new territories

Whilst some business operations had no choice but to temporarily pause, our franchise recruitment function continued with many prospective business owners re-evaluating their options due to the current uncertainty. As such, we agreed several new territories across our brands and as a consequence, would need to arrange training academies ahead of their planned opening dates.

Fully virtual

Due to social distancing and limited numbers of staff within the office, we decided to make all training academies fully virtual for the foreseeable. This bold move was an easy decision for us to ensure the maximum safety of both our prospective business owners and our employees at ServiceMaster House.

Latest technology

Fortunately, our IT department made the transition to virtual easy through the use of the very latest in technology and specialist IT systems. Much of the academy is now held through Microsoft Teams calls, using its functionality in screen sharing to keep the sessions interactive and avoid video call fatigue.

Interactive sessions

Prospective franchisees can expect the same level of insight in to their new business, if not more through informative and interactive sessions from all of the key members of the team.

Comfort & Safety

All staff members who would typically be involved in an academy, continued to be involved, but from the comfort and safety of their home office. We even succeeded in holding a graduation with many staff members from around the business to welcome the new business owner in to their retrospective network.

We are looking forward to holding many more virtual training academies throughout the rest of the year in our commitment to swapping physical handshakes for virtual ones.

Home-based franchise opportunity

It is no surprise that many individuals are turning to home-based business opportunities because of the Coronavirus pandemic, but also to avoid the strains of the daily commute to work and the inflexibility of being tied to the office.

There are many benefits from operating your business from your home initially, such as;

Reduced overheads

Take the strain off of your initial set up costs by working from home and not paying to rent or buy office space.

Increased flexibility

Working from home makes allowances for those times when you might need to be around to take a parcel, let an engineer in or get a few jobs done around the home whilst you work.

No commute

The commute is said to be one of the most stressful parts of the working day. When you work from home, you don’t have this, so you can either choose to spend the time you would have been commuting, doing something for yourself, or by putting that extra time in to building a great business.

You also save on the travelling costs whether it’s by car or a form of public transport.

Location independence

By working from home, you aren’t confined to working in a certain location. Working remotely takes away your location so that you can work anywhere to get the job done. Great if you are thinking about running your business from a second home, here or abroad.

Covid-19

The year 2020, could also be named the year of home working, where individuals are encouraged to work from home where possible to maintain a social distance from others. For those businesses who have a work from home set up already – this hasn’t presented any problems. It’s great news that many of our business owners have been able to do this from day 1.

Challenges

As much as there are benefits to working from home, the drawbacks can include being lonely, not having access to some resources and feeling less motivated to work due to home distractions. These all can be overcome by utilising video conferencing technology to keep in touch with team members for company and motivation, as well as having the occasional trip out of the home office to utilise resources.

Many of our Merry Maids franchise businesses choose to operate their business from their home rather than an office. For further information, speak to a member of our franchise sales team on 0116 275 9005 or email franchisesales@servicemaster.co.ukfor further information 

Nationally known, locally owned

We wanted to share the benefits of being a national brand to partner up with, with the opportunity to invest at a local level. A franchise truly does help to give back to your community.

Our brands open doors

Merry Maids is not only established nationally, but globally too. Customers are much more likely to choose a service from a name that they recognise, over a name that is unfamiliar.

Local business, local employees

Employees may be more inclined to work for you knowing that the business is locally owned, but is backed by a global brand, such as Merry Maids. Often employees worry that their employer may be ‘here today, gone tomorrow’ and see comfort in a well-recognised brand like us, with some legacy.

It’s always good to employ locally too to give back to the local community.

Here today, here tomorrow

Not all local businesses cut the mustard. According to the British Franchise Association, failure rates are as high as 91 percent for non-franchised small businesses in the 1st year of trading. A proven business model, established brand and support from a world-renowned franchisor can help you to be here today and here tomorrow, so that your community can get used to seeing you!

Adding to your community

Your local community can rest assured that the new addition to the community (your Merry Maids franchise) will be fully supported by a globally known franchisor.

A franchise can give you a platform to help you to invest in your local community, as well as yourself, with the support of a nationally known brand behind you.

In our case, we are a global brand, offering a proven business model, to give you the recipe of success for starting a domestic cleaning business locally. Call 0116 275 9005 to start your journey today.

Proud members of the British Franchise Association

The British Franchise Association has been responsible for setting high quality standards for UK franchising since 1977 and through this process, the industry has grown to provide fantastic opportunities to UK businesses and people eager to invest with franchise brands, such as those belonging to ServiceMaster, amongst others.

Joining the bfa is no mean feat. In order for our brand Merry Maids to receive the prestigious ‘member status’, we had to apply to demonstrate that it meets the four key criteria: that the businesses are viable, franchisable, ethical and fully disclosed.

Of course, our application was successful, as such, our brand Merry Maids, was awarded full member status.

Considerable resources and unwavering commitment from the whole team at Merry Maids means that we have sustained our membership with the bfa over the last 15 years. Our continued commitment ensures that our brand adds value to the franchise industry, through offering fair and profitable franchise opportunities to our franchise owners.

We have further invested in to the bfa by enrolling members of our support team on to the industry recognised, Qualified Franchise Professional course to help them to learn sound theory, to complement our company knowledge and engage in best practice with other franchisors and franchisees.

As we continue to develop our brand, we will do so in line with the bfa code of ethics, helping to ensure that the franchise sector remains a great place to invest.

If you’d like to find out more about how being a bfa member benefits our franchise owners, give us a call on 0116 275 9005 today.

Merry Maids York & Harrogate Resale

Established domestic cleaning business for sale in York & Harrogate

A fantastic opportunity has arisen for a budding entrepreneur in York, Harrogate and the surrounding areas looking to set up their own domestic cleaning business. Merry Maids of York & Harrogate has been an established business for over 11 years and provides regular, one-off and end of tenancy cleaning services to customers in and around the York and Harrogate areas.

It is now on the market for someone who is ready to build on what is a great existing business opportunity.

For an ambitious owner the opportunity is there to use the stable customer base of 86 that is currently served and implement a marketing programme to increase sales and build a substantial domestic cleaning business.

Investing in this area also means you have the potential to serve over 215,000 households and access to an existing customer list of 86, which is included in the price of the sale.

Business Information

Year Established 2009
Customers 89
Employees 10 (1 Office Manager, 9 maids)
Software Y
Website Y
Stock/Equipment provided Y – Details in prospectus
Vehicles N
Premises Y – Details in prospectus

Territory

Training

A comprehensive training academy provided by ServiceMaster UK is included within the franchise fee. 

Support

Unlimited support is provided throughout the length of the franchise agreement. Support includes assistance with operational matters, marketing, sales, IT, health & safety and more.

Finance

Up to 70% of the total franchise fee can be financed through most major banks and franchise finance providers, subject to status.

Particulars of the Sale

Turnover £158k

Asking price £65k

If you would like to find more about this exciting opportunity to own an already established domestic cleaning business in the York & Harrogate areas, call 0116 275 9005 or email franchisesales@servicemaster.co.uk for a full business prospectus

The first steps to buying a franchise

A franchise is a great route to take if you want to be in business for yourself, but not by yourself. A franchise offers the benefit of an established brand, a proven business model and support in the areas where you need it.

There are almost 1,000 franchise systems in the UK to choose from and with that in mind, we’ve put together a few pointers to help you on your way.

Why are you looking at a franchise?

It’s important to know what your ‘why’ is. Why do you want to go in to business?

Here are some common why’s;

  • ‘I want to be my own boss’
  • ‘I’ve noticed a gap in the market’
  • ‘I can do it better than they do it’
  • ‘I want a better lifestyle for my family’
  • ‘I want to invest my redundancy/inheritance’

Once you know why, it’s easier to find something suitable.

What are your options?

Your options are generally narrowed down by the available territory, cost of franchise, commitment required and credentials needed to join. Taking all of those in to account, you’ll still be left with many options, you just need to choose the one most suited to your ‘why’.

Research  

Online research is a good place to start. Take a look on franchise directories, read published franchise articles, check associations such as the BFA (British Franchise Association), visit franchisor websites and follow social media channels for a broad and varied spectrum of opportunities.

For offline research, speak to franchisees, ask for advice from respected sources and where possible, utilise the services of the franchise opportunity for a real insight in to the business.

Enquire & Engage

Once you have narrowed down your search, enquire with the franchise brands that you feel most suit your ‘why’. Here’s your opportunity to continue with deeper research and to form a relationship with the franchisor.

Merry Maids Franchise are committed to helping you with your research to ensure that any decision made to join our franchise, is the right one.

Merry Maids Edinburgh Resale

Established domestic cleaning business for sale in Edinburgh

A fantastic opportunity has arisen for a budding entrepreneur in Edinburgh and surrounding areas looking to set up their own domestic cleaning business. Merry Maids of Edinburgh has been an established business for over 24 years and provides regular, one-off and end of tenancy cleaning services to customers in and around the Edinburgh area.

It is now on the market for someone who is ready to build on what is a great existing business opportunity.

For an ambitious owner the opportunity is there to use the stable customer base of 60 that is currently served and implement a marketing programme to increase sales and build a substantial domestic cleaning business.

Investing in this area also means you have the potential to serve over 260,000 households and access to an existing customer list of 60, which is included in the price of the sale.

Business Information

Year Established 1996
Customers 60
Employees 6 – 1 office/maid and 5 maids
Software Y
Website Y
Stock/Equipment provided Y – Details in prospectus
Vehicles N
Premises N

Territory

Training

A comprehensive training academy provided by ServiceMaster UK is included within the franchise fee.

Support

Unlimited support is provided throughout the length of the franchise agreement. Support includes assistance with operational matters, marketing, sales, IT, health & safety and more.

Finance

Up to 70% of the total franchise fee can be financed through most major banks and franchise finance providers, subject to status.

Particulars of the Sale

Turnover £112K

Asking price £28,500

If you would like to find more about this exciting opportunity to own an already established domestic cleaning business in the [AREA] area, call 0116 275 9005 or email franchisesales@servicemaster.co.uk for a full business prospectus

Planning and goal setting in business

Planning and setting goals are very much part of your whole journey with Merry Maids franchise. We encourage and work with you to put plans in place and implement them, so that you can achieve your goals in business.

Here’s what you need to know;

Business planning

Before joining the franchise, you will be asked to create a business plan, and within that, you will need to share your goals for the business over its first few years and up to the end of the franchise agreement (5 years).

A business plan is also an element of what is required when applying for business finance, so do remember to make sure that it is as clear to follow for someone else as it is for you.

Goal setting

Goals in business could be related to anything, such as, a number of customers, revenue milestone or growth of the business by a certain amount, by a certain date.

When setting goals, it is useful to use the popular acronym ‘SMART’. Possibly the most common version that is used is, S for specific, M for measurable, A for achievable, R for relevant and T for time-bound.

Motivation

It is important to remember that not everyone can be as motivated as you are because after all, it is your business.

Having a goal to work towards creates motivation not only for yourself, but for your team members too. A communal (or company) goal can help to motivate everyone, as the whole team contribute towards it, especially if there is a reward at the end of the tunnel.

Measure of success

Without setting goals in the first place, you would find it difficult to measure success. Achieving a goal is a strong measurement of success and often delivers a feeling of accomplishment and satisfaction, both of which are extremely healthy in business.

For further information on the initial Merry Maids business plan or to discuss our common goals as a franchise network, get in touch today.

Virtual Discovery Sessions

A discovery day is an important part of the journey that you will find yourself on, when looking to partner up with a franchise. Traditionally, you would be invited to the central office, to meet with the key members of the team who would support you in your new venture.

However, due to the unprecedented situation that COVID-19 has brought upon us, we have had to look closely at how we can ensure that we don’t remove discovery days from the process entirely, but make them work just as well remotely, without the need for a physical visit

We are pleased to be able to offer virtual discovery sessions to those who are interested in finding more about our brand. Here’s how they benefit everyone involved:

No travel

A virtual discovery session removes the need to travel to see us. So, no time spent in the car or on public transport and no costs involved in coming to see us.

Reduced commitment

Travelling hundreds of miles to see us is understandably a large commitment, especially if you are not totally sold on the idea. By removing the miles between us, we feel that it’s much less of a commitment to join and decide whether the opportunity is for you or not. Nothing lost, but potentially a whole lot gained!

Added flexibility

From our point of view, because they take less time (we don’t make them as long because virtual boredom is a thing!), we can fit more in and thus hold them more often, so that more individuals have an opportunity to join.

More participants

Because of the reduced commitment, no need to travel and added flexibility, our virtual discovery sessions do get a really good turnout (although numbers are limited). It is always beneficial to hear from others about what they are looking for in a franchise and to listen to their questions being answered, as you may never have thought of asking them yourself!

If you would like to secure a place on our next Virtual Discovery Session, get in touch with a member of the team today!

Smaller investment franchise opportunities

A Merry Maids franchise fits comfortably in to the ‘low investment’ franchise bracket and because of this, it’s natural to have a few questions regarding what you get in return for the smaller fee. Throughout this blog we help to answer those common questions.

Do you get less with a smaller investment?

It’s a common misconception that you have to spend more to get more, in the case of a Merry Maids franchise that is simply not true.

Our starter pack includes much of what you need to get you started. It includes the training, marketing launch, products, equipment, systems and much, much more. The franchise fee covers all of these items, but you actually receive much more value through our support and expertise – it’s difficult to put a ‘price’ on that.

No brick & mortar

There is no need to have a physical location such as an office facility with a Merry Maids franchise. This substantially reduces the initial outlay in needing to purchase somewhere, or ongoing overheads for leasing premises.  Our homebased franchise opportunity gives you the opportunity to grow the business first, before investing in premises when the business naturally outgrows your home.

You don’t buy customers and we don’t sell you them

Some larger investments come with the promise of customers. Here at Merry Maids, we show you how to market to get customers, rather than giving you them in hand. It’s much more rewarding this way and you’ll find that you’ll build a stronger relationship with your customers.

Are smaller investment franchise opportunities really worth it?

The best way to find out if it is really worth it, is to ask the existing franchise network. Here at Merry Maids, we welcome you to speak to any business owners in our existing network to find out more before committing to our franchise. 

If you would like to find out more about our low franchise investment opportunity, Merry Maids franchise, speak to a member of the team today!

The Importance of Technology in a Franchise

Technology plays a huge part in business and we at Merry Maids understand the importance of having technology present throughout our business model.

As such we have invested heavily in using technology to:

  1. Help customers to find us quicker
  2. Help customers to buy from us more easily
  3. Help business owners to manage their business seamlessly

Website

We have a state-of-the-art website that provides insightful content to prospective customers when they are looking for a cleaning service. The research and development involved before updating our website gave us strong recommendations for how we could build our website to better serve our customers, thus merrymaids.co.uk was born.

Our website makes it easy for customers to find out about us and contact us with ease, for further information or to book a service.

E-Commerce

After a period of time piloting our e-commerce platform and making changes based on the pilot results, it is now LIVE and gives business owners the opportunity to capture business out of hours, but to also attract a savvier or more time poor customer who chooses to book and pay for their services online for convenience.

In just a few short steps, a customer can buy and pay for a tailored cleaning service for their property, all whilst the business owner waits for the order to come in.

BMS

BMS is short for Business Management System and is the product of many consultation meetings with our existing business owners for what they would need or want in a business management system. It has been live for five years now and is constantly evolving to reflect the current demands of a Merry Maids business.

BMS allows Merry Maids business owners to not only hold customer and employee information, but to schedule cleans, review management information and produce invoices, reports and schedules, all for an efficiently run business. It’s our bespoke system and is exclusive to Merry Maids business owners.

Our investment in to technology is a given and if you like the sound of being a part of an innovative, technology-embracing franchise, we would love to hear from you.

Ranking #27 in Franchise Direct Top 100 Franchises

#27 Merry Maids – Franchise Direct Top 100

We are proud to announce that not only have we made the Franchise Direct Top 100, (which in itself is a fantastic achievement), but we have secured a great position of number #27 in the rankings for our Merry Maids brand and franchise opportunity.

Getting a place in the Franchise Direct Top 100 Franchises is no mean feat, those who secured a spot stand out from hundreds of franchisesthat are currently trading in the UK.

All of the Top 100 Franchises share the keys to business success at any level including: a well-defined business identity, a clear business plan, a commitment to training and support, sensitivity to environmental issues, and the ability to innovate to keep pace with ever-changing social and economic conditions.

Franchise Direct used methodology that went beyond system size and financial performance, and in addition, considered a host of criteria including; system size, growth, years established, revenue, market expansion, as well as environmental and social responsibilities.

Merry Maids are delighted to see our devotion to ‘doing the right things and then doing those things right’ rewarded by Elite Franchise.  Our committed Head Office team pride themselves on providing the best possible support at the right time to our UK wide franchisees so that they can, in turn, provide an outstanding, professional, yet personal service to their appreciative and loyal customers.

Our focus on compliancy, innovation and outstanding business support (particularly this year), allows our franchisees to capitalise on the growing demand for professional, trusted and safe domestic cleaning services.  With enhanced products and procedures in place, and a fully supportive network, Merry Maids has a very bright (and clean!) future ahead!

– Steve Morris, Merry Maids Brand Leader

Our application undoubtedly ticked many boxes for the judges for it to be awarded position #27 in their prestigious top franchise rankings and is testimony to the work that we have done to build a resilient brand that continues to deliver money-making franchise opportunities to aspiring entrepreneurs.

If you would like to learn more about our globally recognised brand and franchise opportunity, speak to a member of the team today.

Marketing – How to get customers

One of the most common concerns when going in to business is how to get customers. A benefit of teaming up with a franchise such as Merry Maids is that worry is quashed! We already have a well-established brand, undertake national marketing activities and support you in undertaking local marketing activities. All to help you to bring new customers on board both at launch, and continually.

The Brand is the Sun

The Merry Maids brand has been established in the UK for over 30 years. Our logo and brand colours are easily recognisable and are consistently used in all of our activities. Why? Because it helps us to create brand recognition through repeatedly sharing our brand assets. When our brand is recognisable, many consumers associate cleaning with Merry Maids and as such, enquire with us.

Centralised Marketing

This is something that you may not benefit from if you didn’t join a franchise such as Merry Maids. We undertake marketing activities on a national level to bolster the effectiveness of local advertising. As such we invest heavily in our website, social media, and more recently in to our e-commerce platform, so that consumers can find us and buy from us more easily.

Local Marketing

Local marketing is often the most daunting bit for new franchise owners, but not for new Merry Maids franchise owners. During your onboarding we meticulously plan your marketing launch to attract customers for when you open. During your training you learn about marketing and how different marketing activities help to create brand awareness to attract new customers, brand recognition to retain new customers and brand advocacy to encourage your customers to review you positively and recommend you to others.

Support

Merry Maids is a franchise opportunity where previous business experience is not necessary. That being said, we can’t expect you to market your business without a helping hand. Within our team of franchise professionals, you will work closely with the whole marketing team and in particular your Merry Maids marketing manager to build a local marketing plan, update your website, create any marketing material and to generally support you in marketing your services to your local customers.

Merry Maids is a sales and marketing franchise opportunity. As such our commitment to marketing is huge as it plays an essential part in helping to grow your business.

Find out more about our marketing efforts by speaking with a member of the team today!

Growing a team

Growing a Team  

When building your Merry Maids business, you will need to build a skilful and loyal team to deliver professional cleaning services to your customers.  

It’s important to choose employees carefully to be a part of your team as they represent your whole business and can help you keep customers, but can unfortunately help you to lose them too.  

What to look for 

The qualities to look for in a Merry Maids team member include being trustworthy, hard-working, professional and being able to follow instructions.  

Being able to follow instructions is a must, as you will train your team using the Merry Maids training programme which is supplied to you when you begin your business. This includes step by step videos and a manual to show your new team members the most effective way to clean the home.  

Asking for references is always a great starting place and can help you to choose a great team member, or discount a potentially damaging team member from joining your business. 

Where to look  

As a local business, it is advantageous to recruit in the local area. Not only is it great to offer available positions to the local community, but it can also enable more flexibility to the business as team members live close by. Team members are also familiar with the local area which is helpful when finding a property that has booked a clean.  

Advertising for positions locally can take the form of an advert in a shop window, local paper, social media community group and word of mouth. A combination can really help to fill positions quickly with the best candidates.  

Maintaining a happy team  

It’s much easier to keep existing team members than it is to replace them. Loyal team members tend to give back much more to the business and take responsibility for their role in helping the business to succeed. A high turnover of staff can give you a poor reputation to both customers and employees.  

In order to maintain a happy team, it’s always a good idea to ensure that you are a good employer by keeping your promises. Make sure that you pay on time, reward when a reward is due, provide great working conditions and listen/take action regarding their feedback.  

For your peace of mind, all Merry Maids franchisees benefit from support in HR and recruitment.  

Speak to a member of the team today!

Getting the most from the Franchise

Getting the most from the Franchise 

Being part of a franchise is a choice and every individual has their reasons for joining. There are costs to joining a franchise, but the benefits far outweigh these. Therefore, we recommend getting as much out of your franchise journey as possible.  

Support  

The support you can receive as a franchisee in all stages of your journey is truly invaluable. At the beginning you may require hand holding time whilst you find your feet in a very new world to you. In the middle you could feel a little lost and need guidance to get back on track to move the needle forward. Towards the end of your journey, you’ll seek to realise your investment and need assistance in preparing your business for sale. We’re here for all parts of your journey in whatever line of support that you need. Our marketing professionals are on hand to help you to sell the sizzle of your services, operations team to get or keep your business in tip top shape and our IT, HR and admin teams are there to support the whole business function.  

Training  

All new franchisees secure a place on our training academy. But as a franchisee, you also benefit from ongoing training opportunities in marketing, sales, business and much, much more. It’s not compulsory, but much of our training is complimentary and there to be used. 

Buy small and save big  

As a small business you may encounter poor economies of scale. Not as a franchisee! We buy big so that you don’t have to and we encourage our networks to tell us what they’d like to see in the warehouse so that we can buy it in bulk and pass the savings of doing so back to you.   

Network Meetings  

You are never alone in a franchise. Not only do you receive the support that you need from a world-renowned franchisor, but you also receive support from fellow like-minded business owners who have likely ‘been there and done that’. You’ll have plenty of opportunities to meet with them regularly, and upon onboarding, you will be encouraged to contact your fellow peers to establish relationships right away.  

Ideas Review Council  

We are passionate about ensuring our franchisees have a voice. As such, we have a panel of franchisees who have been voted a seat by the franchise network, to share feedback, issues, guidance, recommendations and praise back to us for action or notation.  

There’s so much to get from a world-renowned franchise such as Merry Maids and everything that we offer is to help you on your way to business success. 

To find out more speak to a member of the team today!

The Advantages of Franchising

Advantages of Franchising 

Franchising offers a great opportunity to go in to business for yourself, but not by yourself 

Plus, many other reasons that you may not have thought of.  

Established Brand  

For us, the brand is the sun. It’s at the centre of everything we do and everything we do radiates from it. For Merry Maids in particular, it’s been established over 40 years and is a familiar name within the industry. Having an established brand opens doors for you and can help you to secure customers who are looking for a name that they can trust, that has been around a while.  

Proven Business Model  

The phrase ‘been there, done that, got the t-shirt’ perfectly describes why it’s great to have a business that’s already made mistakes so that you don’t have to. Equally, the wins are noted and form part of the successful business model today. Going it alone runs the risk of making costly mistakes that can not only set you back, but make you bust!  

Economies of Scale

Being part of a franchise enables you to harness the buying power of a much larger organisation. We are able to purchase products, equipment and supplies on your behalf at a cheaper rate as we can buy in bulk and pass the savings on to you.  

Support  

We’re in it together, every step of the way. You’ll not only receive unlimited support from our team of franchise professionals, but also from an existing franchise network of business owners who are on hand to give support and advice when you need it. We encourage communication around the network and regularly hold gatherings where you can meet face to face.  

Marketing  

Merry Maids is a sales and marketing franchise opportunity. In short, this means that when you undertake local marketing activities, you will generate interest for you to convert in to customers and then you will repeat the cycle again. We are stronger together and as such, much of our marketing is done on a national scale with a local feel so that you get more bang for your buck. The best example for this is our state-of-the-art website. Have a look for yourself at www.merrymaids.co.uk  

These are just a few of the many reasons why being a part of a franchise can help you to realise your dreams of becoming your own boss with the comfort of an established brand, proven model and unlimited support of a world-leading franchisor such as Merry Maids.  

Speak to a member of the team today!